How to solve the "Failed to fetch" issue

When trying to show the feed, you may see a "Failed to fetch" issue.

This issue arises when you removed our permissions while connecting your Instagram account, hence not allowing us to access your Instagram media.

Here are the steps to fix the issue:

  1. Open the app in your "Apps" admin in Shopify, and disconnect your Instagram account.
  2. Then, open, and click on "Parameters" (my interface is in French, but it should look pretty similar):


3. Then click on "Apps and websites":


4. Then delete Section Feed.


5. Finally open the app again and re-link your Instagram account. However, this time, make sure that you  do not change the permissions that the app is asking for, and especially do not turn off the access to the Media.

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